Terms of Service

Last updated: August 20, 2026

1. Acceptance of these Terms

By creating an account or otherwise using ForgeOps (the "Service"), you agree to these Terms of Service and to our Privacy Policy. If you're accepting on behalf of an organization, you're representing that you have the authority to bind that organization to these Terms.

2. What the Service does

ForgeOps is an exception-tracking service: applications you configure report runtime errors into it over HTTP, and the Service groups, stores, and displays them, and can notify you about them, subject to the retention and quota settings on your account.

3. Accounts and organizations

Access is organized into organizations, each with members holding one of several roles (owner, admin, member, viewer) that determine what they can see and change. You're responsible for who you invite into your organization and for keeping your credentials — and, if you enable it, your SSO configuration — secure. An organization's owner(s) are responsible for the organization's compliance with these Terms as a whole.

4. Acceptable use

You agree not to:

• Submit data through the ingestion API that you don't have the right to process (see the Privacy Policy's note on Event Data for what this means in practice);
• Attempt to circumvent rate limits, quotas, or access controls;
• Use the Service to store or transmit malware, or to attack, probe, or disrupt any system;
• Reverse engineer the Service beyond what applicable law expressly permits;
• Resell or provide the Service to third parties as your own product without a separate written agreement.

5. Your data

You retain ownership of the data your applications submit to the Service ("Customer Data"). You grant us the rights necessary to store, process, and display it back to you as the Service is designed to do. We don't claim ownership of it, and we don't use it to train models or for any purpose beyond operating the Service for you.

Deleting an organization or a project through the Service is permanent — it removes every issue, event, and membership underneath it immediately, with no recovery period. Deleting is on you; we can't undo it after the fact.

6. Fees

[Placeholder — the Service is not currently a paid product. If and when paid plans are introduced, this section will describe pricing, billing cycles, and what happens to your data if a payment fails or a subscription lapses, with reasonable advance notice before any change takes effect for existing accounts.]

7. Termination

You may stop using the Service and delete your organization(s) at any time. We may suspend or terminate access for a violation of these Terms, including the acceptable-use section above, with notice where practicable.

8. Disclaimers and limitation of liability

The Service is provided "as is," without warranties of any kind, express or implied, including fitness for a particular purpose. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost data, arising from your use of the Service. [Placeholder — a real liability cap and carve-outs belong here, sized to your risk tolerance and reviewed by counsel.]

9. Changes to these Terms

We may update these Terms from time to time. We'll update the date above when we do; for material changes, we'll make a reasonable effort to notify account owners directly.

10. Governing law

[Placeholder — the jurisdiction whose law governs these Terms.]

11. Contact

Questions about these Terms: [placeholder contact address].