The one channel every plan gets, no setup required
Delivered through the same transactional mailer that already sends invites and password resets -- nothing to configure beyond the address itself.
- Included on every plan, Free included -- the only channel that isn't gated
- No external account or credentials needed, unlike Slack's webhook or Twilio-backed SMS/voice
- The same trigger set as every other channel: new issue, regression, spike, missed heartbeat
Nothing to authorize, nothing to configure
An email rule's target is just an email address. There's no webhook URL to generate and no external provider account to create -- the app's own mailer (the same one that sends account invites and password resets) delivers it, so it works the moment a rule is saved.
That's also why it's the one channel available on every plan without exception: it costs this app nothing extra to send, unlike SMS or a voice call, which are a real per-message charge on the operator's end regardless of who's sending them.
What actually lands in an inbox when a rule fires.